Our most common inquires.
Wholesale Purchasing: Look over Crop Hub’s wholesale inventory list, and then please reach out to us via the form or phone number regarding the volume you would like to purchase. We will draft you quotes and fulfill it as soon as you place your order. Shipping can be expedited if needed, as inventory is located domestically.
All wholesale orders are shipped with bags stacked on pallets & plastic wrapped prior to shipping. You can elect to ship right away and have the freight cost built into your total or leave the coffee in our warehouse and arrange pickup or delivery with us later.
All our wholesale orders are shipped in Grain Pro bags, with an external polypropylene or Jute bag. Shipping normally takes 7-10 business days.
Payments for wholesale purchasing must be paid once customer is invoiced, and shipment will depart as soon as the invoice is fulfilled.
All samples that are dispatched will be randomly selected from a wholesale bag. We stand behind our products and hope you will reach to us if you encounter any problems. We will work with you to come up with a solution for any issues. At this time however, Crop Hub private label products are non-refundable. If you have any questions about our private label prior to purchasing, we would love to speak with you. When your order arrives, please inspect the condition of your shipment before signing off on the delivery. In the event your shipment arrives with damage, please note the damage on the delivery drivers receipt but still accept the delivery. You should also document the damage upon delivery with photos, which will help with the claim process. You will file a claim directly with the shipping company but Crop Hub will assist in this process as needed.
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